Case Study

Case study. You are currently a Junior Associate in People Practice and are working on your CIPD qualification. A local television production company has contacted the Head of your Study Centre to ask for some assistance. They are making a current affairs programme on business issues and ethical practice. They are particularly keen to highlight the role in a People Practice team to help  support and promote ethical practice in organisations following a number of well publicised examples of unethical practices and exploitation at work. They are concerned about the link between ethical practice and the impact on the day-to-day experience of work for members of staff. You suspect that they might be biased and are looking for examples to justify their viewpoint that modern day organisations exploit workers and do not care about their wellbeing at all. The Head of your Study Centre has asked you to prepare an initial briefing paper to help shape the response to the production company.

Preparation for the Tasks:

  • At the start of your assignment, you are encouraged to plan your assessment work
    with your Assessor and where appropriate agree milestones so that they can help
    you monitor your progress.
  • Refer to the indicative content in the unit to guide and support your evidence.
  • Pay attention to how your evidence is presented, remember you are working in the People Practice Team.
  • Make sure that the evidence generated for this assessment remains your own

You will also benefit from:

  • Completing and acting on formative feedback from your Assessor.
  • Reflecting on your own experiences of learning opportunities and continuing professional development.
  • Reading the CIPD Insight, Fact Sheets and related online material on these topics.

Task Two – Self-Reflective Journal

Self-reflection is a valuable means of analysing, identifying and recording how improvements can be made to your professional practice.  In this task, you are required to write a reflective journal that considers how you perform at work and in your studies, and how you develop your skills and abilities.

Your task is to write a self-reflective journal, which addresses the following:

  • At the beginning of your journal, summarise different ways a people practice professional can upgrade their knowledge and skills and stay up-to-date with developments in the people profession and wider world of work. This might be informal methods such as discussion and reading through to formal research and development methods. (2.4)
  • Continue your journal with ongoing reflections on your performance and development. Your journal should record (2.5)
  • Examples of your performance (successes or challenges) or issues you have faced. These may be from current or previous work, your studies or personal examples. Give a little detail about each. (This is the WHAT of your reflection.)
  • Your reflections on your performance/response. What was the impact – positive or negative – on you and those around you, such as colleagues, customers, stakeholders, your organisation? (This is the SO WHAT of your reflection and can be the most difficult part as you are asked to think in ways that may be unfamiliar – but it is from this reflective thinking and learning, that you are able to progress to the next step.)
  • Examples of how you have recognised and accepted your own mistakes, and how you have recognised others’ mistakes whilst showing them empathy. (2.3)
  • The action you will take as a result of your reflections. (This is the NOW WHAT). Based on what you know and feel about the situation, what should happen next?  Do you need to learn something new? Do you want to change a process or a procedure? Do others need more training?  (Note: the action you take here could form the next example for you to reflect on.)
  • Finally, complete your journal with a short review of how effective you have found this Reflective Journal approach to your professional development. (2.5)

Your evidence must consist of:

  • Reflective journal (approximately 1000 words, refer to CIPD work count policy)